Shipping policy

Shipping 

Once an order is placed, it cannot be canceled. All orders will be shipped the next day. We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured, and the buyer assumes full responsibility for any claims made with the shipping carrier.

We cannot and will not change or intercept a package to alter the delivery. We will only ship to address provided at checkout.

Domestic

All orders within CANADA are shipped via Canada Post with tracking number. Our discounted shipping fee will be calculated by the system at checkout. Spend $150 or more to avail our FREE shipping all over Canada.

U.S.A / International

U.S. and international shipping rates are calculated at checkout. Customers are responsible for any duties and taxes based on their location. You can select the shipping method that best suits your preferences.

Pick Up/Local delivery

We provide pickup services and local deliveries for customers around the GTA of Toronto . You will receive an email with instructions from us to guide you in collecting your orders.

Lost or Stolen Packages

Unfortunately, there are times when packages may go missing or be marked as delivered even though you haven't received them. If this happens, please contact Canada Post to file a lost or stolen package claim at 1-866-607-6301, or visit their website for assistance.

https://www.canadapost-postescanada.ca/cpc/en/support.page?ecid=sem_102&gad_source=1&gclid=CjwKCAjwg-24BhB_EiwA1ZOx8mWv6KLdHieJCNfh9B60q7Tn_49kkdC7j45o2C5u-iX1WzDdzHe9fRoCU-IQAvD_BwE&gclsrc=aw.ds

Please note

    We are not responsible for any mishandled or lost packages. It is important for customers who live in apartment complexes to stay up to date with their tracking and delivery in order to avoid missing or stolen packages.